Privacy Policy

Last Updated: 03/03/2016

This policy applies to information we collect about:

  • Schools who subscribe to our website (teach.symbolsmash.com);

  • People who do business with us

1. The information we collect about you

1.1  When you do business with us and / or register for our service we collect the following organisational information from you: name of organisation, and school email address.

2. How we will use the information about you

2.1 We gather this information to allow us to process your registration, process any orders you may make, provide the services requested and to be able to contact you to support your use of the service.

2.2 The relevant information is then used by us to maintain your account and provide you with relevant and timely information and to communicate with you on any matter relating to the conduct of your account and the provision of the services in general.

2.3 If you agree, we may also contact you about other SymbolSmash products and services we think may be of interest to you.

2.4 We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. These statistics will not include information that can be used to identify you personally.

3. Marketing

3.1 We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you agree to us providing you with marketing information, you can always opt out at a later date.

3.2 To unsubscribe from any SymbolSmash marketing, please use the ‘unsubscribe’ link at the end of the email received.

4. Our use of cookies and other information-gathering technologies

4.1 Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. The information is used to track visitor use of the website and to compile statistical reports on website activity. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in some of our website features may not function if you remove cookies from your browser.

5. How we protect your information

5.1 We will use all reasonable efforts to safeguard your organisation information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any information which is transferred from you or to you via the Internet. We have an SSL certificate that encrypts data in transit between the client and our server.

6. Access to your information and updating and correcting your information

6.1 You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email via the contact form on the website.

6.2 We want to ensure that your information is accurate and up to date. If any of the information that you have provided to SymbolSmash Limited changes, for example payment details, or if you wish to cancel your registration, please let us know the correct details by sending an email via the contact form. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.

7. Sale of business

If SymbolSmash Limited is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

8. Your consent

By submitting your organisation information you consent to the use of that information as set out in this policy.

9. Changes to privacy policy

We keep our privacy policy under regular review. If we change our privacy policy we will post the changes on this page, and place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times.

10. How to contact SymbolSmash Limited

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an email info@twinkl.co.uk or send a letter to SymbolSmash Limited, 10 Riverview The Embankment, Vale Road, Heaton Mersey, Cheshire, SK4 3GN, United Kingdom

11. Links to other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.